Latest news from The Helplines Association
19/07/10
New telephone skills course for helpline workers
THA is introducing a new course for helpline workers who have had initial training and experience and want to improve how they deal with different types of calls and caller expectations. Read more about Developing Telephone Skills. We're also offering a discount to full THA members who book the same person on three THA courses.
14/07/10
Project Manager, NCVO Member Helpdesk
NCVO, the membership organisation for the voluntary sector in England, are seeking a Project Manager to review their member helpdesk. Read more in this special edition of Digital Exchange.
13/07/10
Volunteer Co-ordinator, Drugsline THA members Drugsline are looking for a Volunteer Co-ordinator. Read more about this opportunity in a special edition of Digital Exchange.
06/07/10
Demonstrating outcomes for helplines
Need help in identifying and measuring the outcomes of what your helpline does? THA has teamed up with Charities Evaluation Services to provide the next in its Masterclass series.
Read more here.
28/06/10
Office space and Meeting Room, central London
THA can offer flexible office space, from one desk to an entire floor. The offices are accessible and centrally located in Borough, London SE1. We also have a meeting room available by the day or half day, which seats up to 25 people depeneding on layout. The room is suitable for classroom, cabaret, u-shape, theatre and boardroom style layouts. Plenty of natural light, air conditioning and double-glazing. From £60 per half day. To find out more about hiring our meeting room or renting office space from THA, call Andy Senft on 020 7089 6324 or email andy.senft@helplines.org.uk.
23/06/10
Digital Exchange June 2010 is now available to view online.
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